Frequently Asked Questions
Can you offer discounts on bulk orders?
Yes, we can offer discounts depending on the order volume. The larger the order, the higher the discount we can provide.
Why are your prices competitive compared to other suppliers?
Our prices reflect the variety of product qualities we offer. We focus on delivering products that meet specific customer needs and quality standards, ensuring the best value for your investment.
How can I receive a sample of your products?
Small samples (up to 100x100mm) are usually free of charge, with only the shipping cost to be covered by the customer. You may also provide a courier account (DHL, FedEx, UPS, or TNT).
What is the typical lead time for production?
The production lead time ranges from 3 to 15 business days, depending on the size of your order and upon receipt of your deposit.
How do you package your products for shipping?
We ensure safe delivery by securely packaging products in standard export packaging. Sheets are wrapped in protective PE film, reinforced with corner braces and iron bars.
Are there additional protections for delicate items like coils?
Yes, coils and specialized items are additionally protected by PE bubble bags to ensure extra safety during transit.