❓ Frequently Asked Questions
Q How do you ensure product quality?
Our team ensures the production process at every stage and our QC will inspect each PO as well.
Q How long does it take to finish the order?
Generally, it takes 35-40 days for production.
Q Can I take a sample first to check the quality?
We can offer one set sample for our customers if they place an order with our company.
Q How do you deal with quality problems?
Firstly, please provide photos or videos of the issue. Secondly, we will send new products to replace the defective ones or offer a deduction on your next order.
Q What if I cannot find interesting products on the website?
Please reach out to us directly. We can share our newest designs or work with your specific pictures and designs through our OEM and ODM services.
Q Can you help me build a new brand in my market?
Yes, we are glad to assist in building and supporting your new brand in your local market.